Refund policy

RETURN POLICY

Latest updated February 01, 2025

Thank you for your puchase. We hope you are happy with your purchase. However if you are not completely satisfied, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returns items must be in new and unused condition, with all origional tagsand labels attached.

RETURN PROCESS

To return an item, please email to cheannabdulghani@gmail.com and mail your return to the following address:

18, Jalan Equine 4,
Taman Equine Park,
43300 Seri Kembangan,
Selangor, Malaysia.

Please note, you will be responsible for all return shipping charges. we strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow a least twenty (20) days from the receipt of yout item to process your return or exchange, Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damage product, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+6012 217 7798
cheannabdulghani@gmail.com